Refund policy
Return & Refund Policy
FlashPoint is committed to excellence, integrity, and bold action. Our return and refund policy reflects our dedication to fairness and quality.
Eligibility for Returns & Exchanges
Items may be returned or exchanged within 30 days of the shipping date if they meet all requirements:
-
Unworn, unwashed, and in original condition
-
Returned in original packaging (if applicable)
-
Proof of purchase required
-
Return request submitted through our Contact page or emailed to store@fparmy.com
Returns that do not meet these standards may be declined.
Final Sale Items (No Returns or Exchanges)
-
All Rhinestone shirts Note: Rhinestone shirts run 2 sizes smaller and cannot be exchanged or refunded.
-
Any item produced by Printify (print‑on‑demand vendor)
Refunds
Refunds apply only to eligible items and are issued to the original payment method after inspection.
-
Refunds cover product price only
-
Shipping costs are non‑refundable
-
Shipping label costs already created cannot be refunded
-
Customers cover return shipping unless the item arrived damaged or missing
Missing or Damaged Items
If your order arrives damaged or incomplete:
-
Email store@fparmy.com
-
Include your order number and clear photos of the product and packaging
We will review and replace items whenever possible.